136 reviews | 5 verified advisers

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Review for Sam Lane

July 2021

What were the circumstances that caused you to look for a financial adviser?

New pension

How did Sam help you?

Sam helped me to look at my finances now and my needs for the future. He took into account that I was not particularly knowledgable about financial matters and explained options and pathways very well.

Have you seen the outcome you were hoping for?

I hope to in the future.

What could they have done better?

I have seen several different advisors over the 3 meetings. I raised this and Sam has said that this will be taken into account next year and hope to provide some consistency.

Review for Sam Lane

July 2021

What were the circumstances that caused you to look for a financial adviser?

Personal pension transfer and advice

How did Sam help you?

Provides advice and support

Have you seen the outcome you were hoping for?

yes

What could they have done better?

n/a

Review for Roger Milbourn

July 2021

What were the circumstances that caused you to look for a financial adviser?

Considering transferring out of a final salary pension scheme to allow earlier retirement.

How did Roger help you?

Took me clearly through the options following all the relevant guidance documentation, was independent and didn't seek to influence my decision. Roger pointed out that in many situations the final salary pension was the best option. For my particular circumstance (earlier retirement plus the backup of another smaller fixed pension) I decided to transfer out into a drawdown stocks and shares pension, Roger arranged the product and made the transfer simple. We have regular meetings where we review the investment strategy in relation to risk and Roger has produced cashflow forecasts covering retirement income/expenditure.

Have you seen the outcome you were hoping for?

Very much so, I'm happy with the projected returns compared to the final salary pension and that I am in control of my own pension, and accept the risks associated with the stock market where the returns cannot be guaranteed , unlike the final salary scheme.

What could they have done better?

I'm unfamiliar with dealing with these type of decisions (except for having a mortgage) but can't think of any areas that were not done well.

Review for Sam Lane

July 2021

What were the circumstances that caused you to look for a financial adviser?

Various pensions needed consolidating and investing in the best way to provide retirement income

How did Sam help you?

Advised what to do in the short and long term

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review for Roger Milbourn

July 2021

What were the circumstances that caused you to look for a financial adviser?

As I approached retirement in 2018 I wanted some advice on the various pensions I held and, in particular, a reasonably sized fund I considered I did not need to access in the short term.

How did Roger help you?

On providing Roger with an indication of our immediate and anticipated future income requirements he assessed my various pensions and other savings. This not only supported the view that I would probably not need to access the fund for up to 10 years but there were benefits in making further contributions prior to my retirement date. Based upon his advice he has since handled moving the fund to an alternative provider where I am invested in 10 funds which meet my risk requirements. We continually monitor the portfolio and where it is felt individual funds are under-performing Roger has advised on alternatives and managed the changes we agree should be made. In addition to this my wife and I have an annual review with him where his analysis of past performance and advice going forward is explained with great clarity.

Have you seen the outcome you were hoping for?

Bearing in mind the effect on markets of Brexit and then Covid, it has undoubtedly been a turbulent 3 years since Roger first starting advising me. Having said that I was always looking at a 10 year plan and Roger, with the support of his colleagues at Aspirations, was very good at keeping in contact through the low points and setting out their thoughts on market trends and potential for recovery. During the last 12 months my fund has performed extremely well to the point that the current value exceeds the growth target I was hoping to achieve at this point.

What could they have done better?

Nothing. I cannot speak highly enough the quality of advice and service I have received from Roger.