13 reviews | 2 verified advisers
Nothing, Craig was organised and explained things clearly.
I was looking to consolidate all my work pensions into a single place, and review my ISA and ensure my money was placed in sensible investments.
Craig gathered all the relevant information from me and wrote to all four of my existing pension companies to let them know he was my adviser and transferred them to a single place. He helped me understand my risk tolerances and recommended a suitable fund to invest my money in.
Yes, everything is in one place where I can see my pension and ISA.
Nothing I can think of
I wanted to improve how my pension was working and to ensure I works have enough to retire
He helped me go through working out what I need for retirement and if the investments I have (and continue paying into) will be enough, he also helped set up a life insurance and gave me contacts to sort power of attorney and redo my will. He visits at home and is always generous with his time.
My pension improved
Honestly, nothing. Toby has been an pleasure to work with and be supported by - thank you.
I'm a few years away from age 60 and am enrolled in a number of NHS pension schemes as well as a private scheme. These have been complex to try to navigate, and I'd been putting this off. I'd starting thinking about the next phase of work, pre-retirement and retirement planning, some needed home improvements, caring (and care cost) responsibilities for family, the possibility of study again (and study fees), organisational change at work, and how I could make all these work financially. It felt overwhelmingly complex and quite anxiety-provoking.
Toby has been hugely helpful. I've particularly appreciated so much initial analysis and scenario planning upfront. Toby is calm, thorough, and always manages to explain the technicalities in lay terms. The initial analysis, written report and recommendations were clear and helpful. The financial planner is a really clear and valuable tool. I've also really appreciated that where I've needed more specialist advice (eg. mortgage equity release for care costs), Toby has been able to introduce me to recommended specialists, and with a thorough handover to make those subsequent conversations easier.
Yes. It's ongoing work, but has been enoromously helpful and reassuring so far - thank you!
I am very happy with Craig and Cadence.
A change in my personal circumstances prompted me to take a look at my finances. I realised that the decisions I was making could have a significant impact, so I wanted professional advice to help me understand my options to allow me to make an informed decision.
Craig has helped me not only with my initial planning but also by providing ongoing guidance as my circumstances changed. I now have someone I can turn to who understands my situation and can help me make the right decision when things arise. Access to their online system means I can see my investments in real time and their communication portal means I can speak to Craig and his team directly. Craig always responds promptly.
Absolutely. I now feel much more comfortable about my pension and investments, and my inheritance planning and I have a clear path to do what I need to do.
Overall I was extremely satisfied with the advice and I cannot fault Craig's service.
My finances had become more complex, particularly around tax and longer-term financial planning. I wanted to speak to someone with expertise to help me understand the implications of my decisions and ensure I was taking a sensible and joined-up approach.
Craig has taken the time to really understand my circumstances and goals and has helped me make decisions with much greater confidence. Craig's advice has given me peace of mind that my finances are being managed in a way that is right for me and my future plans.
Yes, I have a much clearer understanding of my options and feel confident that I'm on the right track. The cash flow model Craig walked through with me provided me with peace of mind and reassured me about my future.